Terms & Conditions

Welcome to Phium Essence. These Terms & Conditions govern your use of our website https://phium.in and the purchase of products from our online perfume store.
By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions.

1. Use of Website
By using this website, you confirm that:
You are at least 18 years old or using the website under parental supervision.
You will provide accurate and complete information.
You will not use the website for unlawful or fraudulent activities.
We reserve the right to refuse service or terminate accounts if these Terms are violated.

2. Products & Pricing
We strive to ensure all product descriptions, images, and prices are accurate. However:
Prices may change without notice.
Product availability is subject to stock.
Colors and packaging may vary slightly from images shown online.
We reserve the right to discontinue products at any time.
In case of pricing errors, we may cancel or refuse affected orders.

3. Orders & Payments
When placing an order:
You agree that all information provided is accurate.
Orders are subject to acceptance and availability.
Payment must be completed before shipment.
We accept payments through secure third-party payment gateways.
We reserve the right to cancel orders suspected of fraud or unauthorized activity.

4. Shipping & Delivery
Shipping timelines are estimates and may vary due to:
Location
Courier delays
Public holidays
Weather conditions
We are not responsible for delays caused by third-party shipping providers.
Customers are responsible for providing correct delivery information.

5. Returns & Refunds
Please refer to our Refund & Return Policy for complete details.
Generally:
Opened or used perfume products may not be eligible for return due to hygiene and safety reasons.
Damaged or incorrect items must be reported within ONE days of delivery with all Video recording support.
Refunds are processed to the original payment method, after through verification of the reason.

6. Intellectual Property
All content on this website, including:
Logos
Product images
Text
Graphics
Website design
is the property of Phium Essence and protected by intellectual property laws.
You may not copy, reproduce, or distribute content without written permission.

7. User Accounts
If you create an account:
You are responsible for maintaining account confidentiality.
You are responsible for all activities under your account.
Notify us immediately of unauthorized access.
We reserve the right to suspend or terminate accounts at our discretion.

8. Prohibited Activities
You agree not to:
Use the website for illegal purposes
Attempt unauthorized access to systems
Spread malware or harmful code
Interfere with website operations
Use automated bots or scraping tools without permission

9. Limitation of Liability
To the fullest extent permitted by law, Phium Essence shall not be liable for:
Indirect or incidental damages
Loss of profits or data
Delays or interruptions in service
Allergic reactions or misuse of products
Customers should review product ingredients before use.

10. Product Usage Disclaimer
Perfume products should be used only as directed.
We are not responsible for:
Allergic reactions
Skin sensitivities
Improper storage or misuse
If irritation occurs, discontinue use immediately and seek medical advice.

11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, policies, or practices of third-party websites.

12. Privacy
Your use of this website is also governed by our Privacy Policy.

13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after changes indicates acceptance of the updated Terms.

14. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of INDIA/DELHI.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in INDIA/DELHI.

15. Contact Information
If you have questions regarding these Terms & Conditions, contact us:
Phium Essence
Email: contact AT phium DOT in
Address: WZ-257, First Floor, Street No. 9,
Lajwanti Garden, New Delhi, 110046, INDIA