Privacy Policy

Welcome to Phium Essence. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://phium.in and purchase our perfume products.
By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Payment details
Order history
B. Non-Personal Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on our website
Cookies and analytics data

2. How We Use Your Information
We use your information to:
Process and deliver orders
Provide customer support
Send order confirmations and updates
Improve our website and shopping experience
Send promotional emails and offers
Prevent fraud and unauthorized transactions
Comply with legal obligations

3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Remember user preferences
Analyze website traffic
Improve functionality
Personalize content and advertisements
You can disable cookies through your browser settings, but some website features may not function properly.

4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties such as:
Payment processors
Shipping and delivery partners
Marketing service providers
Website analytics providers
Legal authorities when required by law
These third parties are obligated to protect your information.

5. Payment Security
We use secure payment gateways and industry-standard encryption to protect your payment information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Email Marketing
If you subscribe to our newsletter, we may send you:
Product launches
Promotions and discounts
News and updates
You can unsubscribe at any time using the link in our emails.

7. Data Retention
We retain your information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements

8. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent for marketing
Request a copy of stored information
To exercise these rights, contact us at:
Email: contact AT phium DOT in

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy
Our website is not intended for individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect data from children.

11. International Users
If you access our website from outside INDIA, your information may be transferred and processed in countries with different data protection laws.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us
If you have questions about this Privacy Policy, contact us:
Phium Essence
Email: contact AT phium DOT in
Address: WZ-257, First Floor, Street No. 9,
Lajwanti Garden, New Delhi, 110046, INDIA